Our Mission
Is to provide high-quality care and training services to individuals in need, promoting health, independence, and well-being within the comfort and familiarity of our client homes.
Our Aim
is to ensure you have:
- Skilled and altruistic healthcare assistants providing optimal support to you or your loved one.
- Measurable and targeted holistic care plan underpinned by professional recommendations and intervention.
- Achievable and attainable healthcare goals relating to you or your loved one’s healthcare needs
- Reassuring belief in our competence to deliver quality care assistance to you and your loved one
- Timely progress report of the services rendered to you and your loved one.
Our Vision
Is to be recognized as a trusted leader in digitised care support service delivery and training, setting the standard of excellence in client-centered care and education through technology. MyCare Assistant aspires to be the provider of choice, known for its exceptional team, innovative practices, and positive impact on the lives of clients and the community.
Our Core Values
Compassion
We are committed to exemplifying empathy, kindness, and understanding towards our clients, their families, and each other. We put the well-being and comfort of our clients at the forefront of all our actions and decisions.
Excellence
At MyCare Assistant, we strive for excellence in all aspects of care, education, and service. Pursuing continuous improvement, staying up-to-date with the latest practices, and delivering top-quality care and training to our users.
Respect
We believe in treating everyone with dignity, respect, and fairness. MyCare Assistant value diversity, cultural sensitivity, and individual preferences while fostering a supportive and inclusive environment.
Integrity
MyCare Assistant uphold the highest ethical standards, professionalism, and honesty thereby maintaining confidentiality, honoring commitments, and building trust among clients, team members, and stakeholders.
Collaboration
We are advocates of teamwork, cooperation, and effective communication. Working collaboratively with clients, their families, healthcare professionals, and community organizations to achieve the best outcomes.
Empowerment
We empower our clients to take an active role in their personal aspirations, their health and well-being by equipping individuals with the knowledge, skills, and resources to make informed decisions and maintain independence.
What we do
The work done by our caregivers include
- Helping with daily physical tasks and providing social interactions and emotional support.
- Helping with independence and mobility
- Caring for children with behavioural challenges at home or at school.
- Helping with personal care.
- Assisting with shopping based on suggestive recommendations.
- Providing detailed description of events related to the health and behaviour of loved ones
- Helping to review initial and ongoing care plans.
Our Healthcare Assistants
Professional care givers
Our caregivers are thoroughly trained to assist patients and provide laid out care plan support for our clients. We partner with hospitals and health maintenance organization as well as individual clients to deliver the best of service.
My Care Assistant will provide you with all the help you need based on established condition of contract in your home, hospital, school, recreational or rehabilitation centres.